Privacy Policy

At Raya Sunshine Wellness Retreat, we are committed to protecting your privacy and handling your personal information with care and transparency.

1. Information We Collect

When you use our website or submit a booking enquiry, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Booking preferences (dates, retreat type, treatments)

  • Any additional information you provide in your message

We only collect information that is necessary to respond to your enquiry and provide our services.

2. How We Use Your Information

We use your information to:

  • Respond to booking enquiries and requests

  • Communicate with you about your booking

  • Provide and manage our services

  • Improve our website and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your information is securely stored via our website platform (Squarespace) and associated services.

We take reasonable steps to protect your data from unauthorised access, loss, or misuse. However, no online system can be guaranteed to be completely secure.

4. Third-Party Services

We may use trusted third-party services to operate our website and booking processes, including:

  • Squarespace (website and form submissions)

  • Email providers (to respond to enquiries)

  • Booking platforms such as Booking.com

These providers may process your data in accordance with their own privacy policies.

5. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for us to use your data

To do so, please contact us using the details below.

7. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Raya Sunshine Wellness Retreat

Email: rayasunshineretreat@pm.me

8. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.